They'll be sorry
Which part of 'Do not communicate with me by text message' is it so hard to understand?
*waves* DPA at Orange - actually the DPA is sufficiently meaty to use for hitting people over the head.....
*waves* DPA at Orange - actually the DPA is sufficiently meaty to use for hitting people over the head.....
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Given the terms of the DPA, they cannot insist upon being allowed to send text messages as part of the contract - I'll go in search of relevant sections of the Act if necessary.
Of course, the message may well have not come from them at all - in which case moaning at them isn't going to do very much good, but never mind - at least I'll have tried.
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That said, I'm on Orange, and I've never had a text message from them other than the necessary ones which flash update the sim.
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I'm relying on the parts about no processing data without consent. They don't have my consent to send me text messages, so it is unlawful for them to process the data they hold about me in this way.
Content of the message from 1102
Hello from Orange. From 1 December you can call most 090 numbers with Orange to vote in Pop Idol etc. Call 170 free or see orange.co.uk/09 for terms or to bar.
But I am *still* at work, so properly logically argument will have to wait for a couple of hours.
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Is it really worth getting worked up about? I get about one every month from Vodafone - it's really not that traumatic to just delete it. Unless, of course, you're getting lots more than that.
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I was just ranting last night. I'll save getting really worked up for if they start sending me more.
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Even more annoying that I was with Vodafone at that point.
Even more even more annoying was that they denied the existence of this email address or any knowledge of my phone number.
Anyway, the end of the tale is basically that I've found OFTEL very helpful in prodding telecoms companies into behaving themselves even when it wasn't technically in violation of their rules. Have you tried getting in touch with them?
It only took one letter and 48 hours later BT were phoning me up all apologetic at being completely useless and promising to have it fixed by the end of the day.