Things going missing in the post

[karen2205]

It's been a fairly long time since I sent off various things by post and there are three fairly important items I've not yet had back:

(a) a refund of parking permit charges from Camden
(b) photos from Truprint
(c) a Premium Bond Holder's card

I've chased the first two this morning and have been told that whatever I sent was received and the relevant bits have been sent out to me, so it looks like various things have gone missing in the post. Any suggestions on how to chase the Royal Mail? What's odd is that I've received lots of other post - including my new driving licence without any difficulties.

Comments

[reddragdiva]

Writing a letter or three (local postmaster, Consignia head office, the relevant Minister) listing items and approximate dates they should have arrived; perhaps asking for close questioning of the sorter and delivery person for your postcode.

[feanelwa.livejournal.com]

Ask for a copy of the certificate of posting. When this is not supplied, ask them why they didn't get any proof of having posted it, when it's perfectly free and simple to do. Say this in a tone suggesting you don't believe they ever posted it at all.

[hairyears.livejournal.com]

One place I lived (in Leicester, posted some comment or other about the place) was on a street with almost no residential numbers, and the Post Office frequently failed to deliver, preferring to chuck the mail down alleyways and walk off.

Anyway, I phoned the manager who had interviewed me for a programming job, ten days earlier, thanking him for his time and asking if he would offer any advice for me with job applications and interviews elsewhere... only to be told that I'd been accepted, they'd sent out the letter, and were disappointed that I hadn't replied. Needless to say, I had a DHL courier up there in an hour to pick up a recopied acceptance letter and offer.

It took me two years of rejected applications to get my first proper job in IT. That job was it.

Do not post anything important in the mainland United Kingdom by Royal Mail, registered or regular post. DHL it. The tenner is well spent and cheaper than losing money, valuables and business correspondence. Or finding out that your driving license is being used in identity fraud.